Questions and Answers

How much do you charge for delivery?

We DO NOT charge for postage.  Delivery is by Royal Mail.

Do you charge VAT?

No, VAT is not chargeable.

Do you do any different colours?

Our stock is continually changing, if you can’t see what you’re looking for please drop us an email.

What payment type is supported?

All payments are secure and can be processed through PayPal, PayPal Standard (Credit/Debit card transactions), Nochex and Worldpay.

Can I cancel my order after it has been placed?

As school hair accessories and school hair bows are made to order and stock availability is updated upon purchase you cannot cancel the order after it is confirmed.

Will you advise me when my order is dispatched?

We will send you an email confirming when your school hair bows have been dispatched.

Do you ship outside of the UK?

We can provide shipping services to outside of the United Kingdom, please email us for more information.

Can I order out of stock hair accessories?

Yes. Please email